Terms & Conditions

By using our website, online booking system or facilities, you agree to Superplay’s following term’s and conditions.

 

BOWLING

Bowling shoes must be worn while bowling. Only one ball can be thrown on a lane at a time. You acknowledge that there are inherent risks in the participation in Bowling. You should consider this participation an exercise in good judgment and act in a responsible manner while using the facility. To reduce risk of injury, do not cross the foul line or step on the lanes themselves. Keep your hands and objects away from the ball return opening at all times. Any spillage of food or drink must be reported to a staff member immediately. 

 

LASER TAG

All players must obey staff instructions while in the arena. Do not run in the arena. You acknowledge that there are inherent risks in the participation in Laser Tag activities. You should consider this participation an exercise in good judgment and act in a responsible manner while using the facility.

 

RESERVATIONS

ARRIVAL TIME

Your arrival time is 15 minutes prior to the time of your bowling reservation. Everyone who is bowling needs to arrive at the center in order to check-in and change their shoes. 

 

PAYMENT

The full payment is required at time of booking (with the exception of parties & group events). Parties  and Group Events require deposit at time of booking and remaining payment the day of the event.

 

CANCELLATIONS

We require a minimum of 24 hours notice, prior to your reserved time, in order to receive a refund, unless otherwise stated. Special holiday events are non-refundable. Email your cancellation request to [email protected]. Be aware it can take up to 5 days for your bank to receive the funds. 

 

OUTSIDE FOOD/BEVERAGES

No food or beverages may be brought onto the premises without express written consent from the management.

 

 

MEDIA POLICY

Your image may be taken at any time for security purposes or for use in marketing materials. You authorize the use of your image for these purposes.